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HP Dvd 740e LightScribe External DVD Burner USB 2.0

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HP Dvd 740e LightScribe External DVD Burner USB 2.0

(13 customer reviews)

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Features

Double your storage space to 8.5GB per dual-format
Write to DVD±R DL, DVD±R/±RW as well as CD-R/RW
HP easy LightScribe disc labeling
Writing speeds 16x/8x/8x DVD+R/DL/RW
Reading speeds 40x/32x CD-R/RW

Description

The external dvd740e DVD Writer is your solution to archiving, preserving, and sharing videos, photos and music. Added bonus: You can label your discs using HP' s cool LightScribe1 technology, which expertly applies your own silkscreen-quality designs.? Double your storage space to 8.5GB per dual-format, double-layer disc2; you can also use single-layer DVDs? Record hours of video on DVD with your PC, then play back in your living room? Archive family pictures and home videos for safekeeping? Create your own original disc labels featuring photos, images, and text with HP' s easy LightScribe disc labeling? Get creative and have fun with the included software, which lets you edit video, organize photos, create slide shows, and more? Write to DVD±R DL, DVD±R/±RW as well as CD-R/RWAward-recognized support? Get peace of mind with the one-year limited warranty? Rely on HP's renowned Total Care service and support, which J.D. Power and Associates has recognized as consistently providing "An Outstanding Customer Service Experience"

Product Details

Average Customer Rating:

based on 13 reviews

Customer Reviews

Average Customer Review: 1.5

( 13 customer reviews )
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Most Helpful Customer Reviews

15 of 15 found the following review helpful:

Product Support Not as Advertised Jun 08, 2007 By William R. Porter
HP Support guide says that tech support is available 24/7. The telephone number provided only gets you to a long menu and eventurally to another number to call. After giving your name, phone number, model number, servial number many times you are given a third number that provides "service" 9 to 5 M-F. After giving all of the information a few more times you are referred to "level 2" which in theory will send you a
RMA after you FAX them a copy of the sales invoice. Calls back to them requires going throught the same maze and they don't seem to have a record of your previous calls of FAX. E-mail support is not available for this product and they will not provide any other means of communication. FAXING a letter to them is just an exorcise. Looks like I have purchased a large paper weight.

13 of 13 found the following review helpful:

Don't waste your money Jul 16, 2007 By Riley0091
I choose this burner because the advertising claimed it was problem-free and compatible with my HP computer, but I have had nothing but trouble with it. It vibrates and hums like a cement mixer, and more than half of the time my computer does not recognize it - a common problem for this model.

16 of 17 found the following review helpful:

hope you don't need hp support Jan 09, 2007 By J. ALLEN "photog6"
HP support should be called non-support. I have bought a lot of HP products in the past but have always been lucky enough to have them all hold up through the warranty period until now. Bought a Pavilion Media Center PC with lightscribe and less than 5 months later the lightscribe dvd died. Do they get me a replacement or just the run around? You got it....the run around. I will never and I advise everyone else not to buy from HP until they can prove to stand by their warranties.

11 of 11 found the following review helpful:

DO NOT BUY ONE! May 01, 2007 By Evan Behringer
I got the dvd740e as a gift and rarely used it to burn to dvds, cds and lightscribe labels. The unit worked fine for about 9 months and then it wouldn't recogize blank HP brand dvds discs or cds. I got with HP technical support and had the drive replaced under its original 1 year warranty. The replacement drive also failed with the same problems. I have had to get this model drive replaced five times all with the same problems. These HP burners are made with LiteOn technology. I am now getting an upgrade to the next model HP dvd840. I hope I will not have the same problems. Anyway, I don't know what the problem is with this drive. This technology is not something new and these burners should not be having these problems. Again read reviews, compare and do not buy this drive. Maybe the latest model which is the HP dvd940 is better.

13 of 14 found the following review helpful:

Stress you dont need Jan 19, 2007 By John Q.
Light Scribe 740E

For a product to receive 1 star it has to perform, albeit poorly. How many stars do you give a product that does not work at all and crashes your system?

Light Scribe the few times it did work did engrave photos onto CD and DVD. The only colors it can engrave are various shades of gray and bronze. Note: no pictures of Light Scribe engraved discs are in the packaging or on any of the Light Scribe advertising.
The only Light Scribe blank DVD discs I have found can store 1 hour or less of video.

The drive failed to recognize any blank disc and would continually display the message "insert a blank disc". I tried every type of disc that the drive supports and the drive didn't discriminate, it didn't recognize any of them.

I tried the help on the HP.com Website it was no help and there aren't any driver updates. HP does not support this device. This product is less than a year old and still under warranty. I called tech-help the drive failed every test so I shipped it off for warranty replacement. I received a replacement drive in 6 weeks installed it and it crashed my hard drive.

I shipped the 2nd 740e back and am now waiting for yet another drive it's been about 5 weeks so far. Do not buy this drive! Do yourself a favor and buy some lottery tickets, give to your favorite charity or buy beer for the homeless. You'll feel better...

See all 13 customer reviews on Amazon.com