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Today's Hot Sellers Best Sellers | | Home Samsung NC20-21GBK 12.1-Inch Black Netbook - 6 Hour Battery | |
|  | |  | | | Samsung NC20-21GBK 12.1-Inch Black Netbook - 6 Hour Battery | | | | | | | |
List Price:
| $549.99 | |
Our Price:
| $359.88 | |
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| $190.11 (35%)
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Usually ships in 1-2 business days | | Condition: Refurbished | | |
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| | Features | VIA Nano ULV U2250 1.3 GHz Processor, 800 MHz Front Bus speed1024 MB DDR2 RAM160 GB (5400RPM) Hard DriveMicrosoft Windows XP Home, 6 Hour Battery (6 Cell Lithium Ion)12.1 Diagonal WVGA (1280 x 800) SuperBright Display
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| | Description |  All
| Refurbished
( 1 from $359.88 ) |
| Refurbished | |
| $359.88 | Refurbished | |
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| | Customer Reviews | Average Customer Review:
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 Cord Quit - Samsung Won't Replace Unless I Send PC With Cord to NJ from AZ Jul 21, 2010
This is a good little PC. Although I wanted light weight, I did not want to go with a tiny 10"-screen netbook when I was shopping for a new PC. This was the best-priced 12" computer out there, and from Samsung, which I thought of as a primo brand. I've had good experience with the PC itself. I marked the computer down to three stars for poor warranty service. In particular, my cord quit working after about 5 months. Samsung wanted me to send in both the cord and the PC itself, the tech support person saying that only with both could they be sure where the problem originated. Instead I bought a second cord, for about $80, which proved that the PC has no problem receiving power from a cord that is working. I called back to tech support to let them know this fact, and to say that I would be sending in the original cord, only, for replacement. The tech support person then told me that that was not good enough - Samsung "policy" requires me to send in the entire PC with its cord. They do not care that this would require me to be without my computer for at least 4 weeks (under their fastest shipping and turn-around scenario) for absolutely no reason. They do not care that it would expose the computer to risk of damage or loss for absolutely no reason. Nothing else will do. I certainly won't buy a Samsung computer again unless they change their nonsensical "policy." (And, BTW, it was very difficult to buy a second cord for this PC, because the port in the PC body where you plug the cord in is not like the port used by any other manufacturer. I could only buy a cord for this PC by going through Samsung's website for a Samsung-approved cord. Needless to say, this single-source issue probably contributed to the high price of the extra cord I bought.)
0 of 1 found the following review helpful:
Too Many...Samsung May 24, 2010
Samsung are great product..but in my opinion. In the Netbook sector, Samsung is going a bit overboard with how many type of the same Netbook they created. Different outside, same thing inside. A comparable product would be that Samsung is to Netbook as Apple is to Ipod. Every 6 month, the current Netbook is out-of-date or is considered a old model and a new one is around. Don't get me wrong...I probably ordered about 5 Netbook so far for my company and 3 for my friends. They are great in terms of Netbook but I hope they would at least stop with the constant changes. There's nothing wrong with changes...just that they should stay consistent with their product. How can I buy a product to only find 5 months later, they don't even shelf it anymore? Anyways...in terms of portability and functionality and regular usage...it is hard to beat Samsung, even though they were a little late in the Netbook market. However, what they lack in timing, they backed it up with quality and great reviews. I owned the originally NC-10 white matted when it first came out. I'm still happy with my product. Wish they didn't make like a hundred different models because it is really making it hard to use.
2 of 2 found the following review helpful:
 Decent product, horrendous service Mar 23, 2010
Buyer beware the lure of samsung! Naively unaware, I was seduced by a low price and good specs into purchasing a samsung Nano notebook computer. I was well satisfied until, one fateful day less than nine months post-purchase, the little guy's microprocessor overheated - so I assumed when that region of the computer became too hot to touch and it shut off - completely out of the blue. It rebooted just fine but, lo and behold, the keys (a, s, and left shift key) were nonfunctional. To make a very, very, very long story short: I called tech support; was told repair would be covered under warranty; mailed laptop to warranty repair center in Texas for repair; waited three weeks only to receive a voice-mail message that the third-party repair contractor concluded that repairs would not be covered under warranty because someone had concluded that the damage was related to a purported liquid spill that I know full-well didn't occur; explained what had happened to multiple repair and samsung peons; asked to see photo evidence of purported liquid spill damage; never received such evidence; had to repeatedly call back when multiple "executive customer service" peons repeatedly failed to call back as promised after trying to reach third-party repair center, failing to make contact, and promising to follow up the next day when repair folks might have returned and read messages left on my behalf; repeatedly had to go through multiple long waits to speak with representatives who were at best incompetent and impotent and at worst downright rude; askae to have the laptop returned to me of multiple people over multiple phone calls; waited to have computer returned and called after the max likely transit time had elapsed only to learn that the computer had not yet been shipped TWICE!!; and finally received laptop returned to me unrepaired after over two months with an insulting note proudly attesting that my repair had been completed as requested and thanking me for allowing them to demonstrate their excellent service. Not only I the keyboard not repaired but the machine is obtusely and inexplicably four times lower than before its trip to Texas. I do not exaggerate. Not being in a position at this point to pay for repairs or a new laptop outright, I have now been typing all of my emails and other text (this comment included) into Word, using numbers to substitute for all a's and s's and using the "find and replace" function to paste them in afterwards. I will never purchase anything more from samsung and hope that I have saved others from making the initial mistake.
2 of 2 found the following review helpful:
 Great trade off between net/note books. Dec 27, 2009
I just couldn't rationalize purchasing a 10" Netbook, the screensize is way too small for my taste in performing office task in Word or Excel for long periods of time. Some say purchase both a Netbook and Notebook for different tasks, but SOME of us aren't made of money, and would like to have one portable Net/Notebook for all their needs. I bought my NC20 nearly 6 months ago; back then there wasn't such a huge selection of 12" Netbooks as there is now, and at the time the NC20 was perhaps the best on the market, and I believe it still is one of the best 12" Netbooks available.
For me the most attractive feature of the NC20 is the 1280x800 screen resolution, the higher vertical resolution compared to other 12" 1366x768 resolution Netbook screens is a lot more useful imo, than having a lot wider screen (though your taste may vary depending on use). I work in Microsoft Word a lot, and a higher vertical resolution is just more useful to see more of the page, most of the time a wider screen would just go un-used. With Wi-fi turned off and the screen brightness toned down a bit (around 70% screen brightness, very readable), the NC-20 does get the advertised 6 hours of battery life, great for Office productivity; expect around 4 hours for heavy web usage.
Having owned the NC20 for nearly 6 months now, I can't help but feel a little bit of envy for all the new, more powerful netbook configurations, such as the Consumer Ultra-low Voltage (CULV) Core 2 Duo "Netbooks/Ultra-Portables" and other ION-powered machines. However, I'm happy with my purchase, it does what I need it to do well (Office work), and is still powerful enough for everyday webrowsing and watching standard videos on Hulu, Netflix, or Youtube. Compared to the most recent 12" Netbook releases, the NC20 is a bit underpowered, but if you can live without streaming 720p content (it can play encoded 720p content from the hard-drive flawlessly, but isn't powerful enough for streaming 720p from the web), for $400 I would whole-heartedly recommend anyone purchase the NC20!
I also have installed Windows 7 Home Premium on my NC20, and everything (namely the Aero interface) works smoothly; also Samsung has updated all their software and drivers for Windows 7 on their website.
1 of 1 found the following review helpful:
Just Right Dec 13, 2009
After many months of research and having my NC20 for two months, below are some points for consideration. Please keep in mind my NC20 has 1GB memory.
Pros:
1. Typing experience is phenomenal for netbook - Windows key on right side of space bar is non-issue; FN key's placement is just fine
2. Battery life is as advertised - I get 5.5hrs+ consistently with light duties including word processing, surfing and an occasional
video; have not drained battery with watching dvd only
3. Only 3.3 pounds
4. 12.1" screen is sharp with good contrast although colors appear to be "washed out" as some expert reviews note; I could not get
used to 10" screen regardless of resolution
5. Wireless G is solid
6. Handles multiple browser pages but I don't regularly have more than three up at any one time
Cons:
1. Wireless G and not N - maybe Samsung's biggest omission
2. Trackpad can be finicky especially in low light conditions when required to "feel" vs. "look"; divoted mouse button would be
helpful; overall size of trackpad is great however; nothing that wireless mouse won't address
3. Not necessarily a con as simply an adjustment - if you use NC20 as companion to more powerful laptop/desktop, it'll take some time to get used to the limitations of the processor (I have a Dell XPS 1530 as primary laptop)
Overall, my NC20 is one of the best purchases I've made. The build quality is excellent so far. The glossy screen has not been much of an issue. If you know you don't like glossy screens, don't choose this one. I also have an external Targus dvd drive which works well. The NC20 is no longer available on Samsung's website. However it continues to be available online and I've recently seen it at a great price...$150 off list. Even if I paid full price, the NC20 is a perfect blend of form and function. It excels at what it's supposed to do. I will gladly trade portability for a more comfortable user experience anytime.
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